Welcome to Open-Mesh's CloudTrax Help Center. Here you'll find resources for planning, managing and deploying Open-Mesh networks. Start with these guides or search for help above. If we haven't answered your question, please submit a request.
Welcome to the CloudTrax Help Center. We recommend starting with these guides and searching for help above. If we haven't answered your question here, please submit a request.
Getting started
Network Planning Guide
CloudTrax Quick Start Guide
Installation videos
Using Vouchers, Splash Pages and PayPal
Announcements
News
Releases
- Firmware 481 (Current Stable Version)
- Firmware 479
- Firmware 476
- Firmware 466
- Firmware 459
- Firmware 458
Knowledgebase
Device Support
- ★ How to Configure Switches for Seamless Roaming
- What power level is used when the "Use Country Setting" is selected?
- Mounting Template for OM Series
- Will seamless roaming work if gateway nodes are connected to different ISPs within a network?
- How to enable support for AirPrint-enabled wireless printers
- Do repeaters only mesh with gateways on the same channel?
POE/Power Support
Firmware Support
CloudTrax Support
- ★ CloudTrax 2.0 for iOS and Android
- About Access Point Isolation
- How do I configure multiple DNS addresses under Alternate DNS settings?
- What do the numbers for each node represent on the Network Map?
- PayPal transaction was successful but PayPal returned an error and doesn't redirect
- Embedding Network Status widgets on external sites
Store FAQ
- Can I resell your products?
- Why is my device unable to resolve some DNS entries?
- Why won't your store accept my credit card? (AVS Mismatch)
- Why doesn't my credit card work when placing an order?
- When will I receive my tracking number?
- Is there a warranty on your units?
Developers
Development Information
Custom Scripts
Developer FAQ
- What is "lonely mode"?
- How does the internet availability check work?
- I have unchecked 'disable upgrades' and a new firmware version is out. Why won't my network upgrade?
- How do I configure my firewall to allow the nodes to operate?
- How do I force a dashboard checkin from the commandline?
- How do I login using SSH?