CloudTrax Troubleshooting
This section includes questions and troubleshooting tips for CloudTrax. The Quick Start Guides on the home page are the best place to start learning CloudTrax, and the CloudTrax Support section has detailed descriptions of CloudTrax features.
- ★ Why is my access point offline?
- ★ "Unknown access point location" Alert
- ★ What Does the "Cannot resolve default dashboard host name via DNS" Error Mean?
- Mesh Speeds Inaccurate Between Different Firmware Versions
- Facebook WiFi shows a blank page to users or asks users to sign in
- How is CloudTrax traffic handled with smart or managed switches using VLANs?
- Splash Page "enter" button (for free access) is no longer functional after upgrade to CloudTrax 4
- Nodes won't check-in after upgrading from 4xx to 5xx firmware
- How do I configure multiple DNS addresses under Alternate DNS settings?
- What do the numbers for each node represent on the Network Map?
- PayPal transaction was successful but PayPal returned an error and doesn't redirect
- Does the walled garden support wildcards?
- How can I display external resources on my splashpage?
- I'm unable to save the SSID #2 WPA key as blank
- I don't have the option to enable Facebook Wi-Fi on my network
- How does DHCP and IP assignment work?
- What Do Channels With a "+" Next To Them Mean?
- How can I show client data on SSID #2?
- AccessDenied error when prompted for splash page
- Access Point Key Re-pair
- What does the "Disable alerts" checkbox do?
- What is a walled garden?
- What is Disable Internet Check?
- Why do my daisy chained nodes display as repeaters?
- Can I prevent the terms and conditions from disappearing on mobile devices?