Q: Can the G200 power Open Mesh access points?
A: For more information, please refer to: G200 Router PASSIVE PoE Ports
Q: How do you factory reset the G200?
A: Please refer to: G200 Pinhole Reset
Q: What does the LED light on the G200 mean?
A: Please refer to What does the LED light on the Router mean?
Q: What port do I use when manually flashing the firmware to the G200?
A: In order to manually flash the firmware to the G200, use the WAN port instead of the LAN ports.
Q: Why do LAN ports 3 & 4 sometimes have an LED that stays on even when unplugged?
A: This is an indicator that PoE is enabled on that port.
Q: Is the router supported on legacy CloudTrax master accounts?
A. No, the router is only supported with the User Management system.
Q: Are there any plans to add a modem port in the future?
A: There are no plans for modem functionality as modems have a lot of differences and certification requirements between ISPs.
Q: Can custom.sh scripts be applied?
A: Currently custom.sh scripts cannot be applied to the G200. If there is something that you need to do that could go through a script please let us know.
Q: Would it be possible to customize traffic prioritization with custom speeds?
A: Custom speeds for traffic prioritization are not supported.
Q: Would it be possible at some point to block traffic, such as peer to peer?
A: The router does not directly support that today but may be added in the future.
Q: Do vlans have automatic integrations with the switches and APs vlans?
A: Yes, just like the switches it will automatically pass through the roaming VLANs built into the APs.
Q: What client software is needed to connect to the VPN?
A: Most VPN client software can be used to connect to the VPN server on the G200. OpenVPN is a common open source client software and can be used.
Q: What is the WAN SFP port used for?
A: SFP stands for Small Form-Factor Pluggable which can enable the router to take a fiber connection. Alternatively, a copper SFP can be used to provide a secondary copper WAN interface.
Q: Can we use a connector to transform the fiber port to an Ethernet port?
A: Yes, you can use an ethernet SFP module to connect two different ethernet connections. However the router will not aggregate the connections.
Q: Can the router be mounted in a standard server rack?
A: The router is not rack mountable. However, there will be a solution to this in the future.
Q: Does the G200 support PPPoE?
A: The G200 does not support PPPoE as of now.
Q: Can we connect FTTH to the fiber WAN port?
A: Theoretically you could connect FTTH to the SFP with the appropriate adapter but that might require PPPoE support, depending on how the ISP works.
Q: How does the VPN work?
A: The VPN is pretty easy to use. Just enable it in Cloudtrax, add a user and then download the configuration file. Then install an OpenVPN client and install the configuration and it should just work from there. Please refer to: Configuring Router User VPN
Q: How many VLANs can be set up simultaneously?
A: Theoretically you can do any number of VLANs from 2-4094.
Q: Will a captive portal be available from the G200?
A: Captive portal will not be available with the G200.
Q: Does the G200 support site-to-site VPN with 2 or more sites?
A: The G200 will eventually support site-to-site VPN. However, this feature has not been added to CloudTrax yet.
Q: Does the G200 support SNMP?
A: No, the G200 does not support SNMP.