Band Steering


Without band steering enabled on dual band access points (APs), wireless clients can connect to whichever band they prefer. This often results in the crowded 2.4 GHz band being saturated by devices while the less crowded 5 GHz band is underutilized. 

When enabled, band steering forces dual band clients connecting to a dual band AP to prefer the 5 GHz radio when appropriate. 

CloudTrax band steering is active at connection time only. When the WiFi client 'probes' the AP for its capabilities, the AP learns whether or not the WiFi client supports both bands. If the AP decides to steer the client to 5 GHz, any connection attempt to the 2.4 GHz interface is denied.

Once a WiFi client is connected to a given band there will be no other attempt to steer it to a different radio. This way, any unsolicited connection drop is averted.

You can enable or disable band steering in the Advanced section for each SSID (Configure > SSID).

Band steering CloudTrax 

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    John L

    Thank you Cloudtrax for this feature.

    It will be most helpful in locations where we have a lot of 2.4 GHz interference and maybe in high density areas if we ever have larger conferences. I can't wait to try it out.

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    Ben Taylor

    FWIW - I would recommend doing this after hours. I changed the setting during business hours and after clicking save it kicked every wireless client offline.

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    John Jepsen

    did that happen with all SSIDs or just the one you applied it too?

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    Bryan Patterson

    John, it will take down all SSIDs for about 30 seconds while the new configuration is installed.

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    I have noticed that this band steering feature seems to cause a lot of issues with the Android tablets we use for our automated A/V system. For whatever reason they will not connect to our wireless network with this feature enabled. Every time we would try to connect, we'd get an "Authentication Error." We bought new tablets thinking it was the tablets themselves because they didn't all stop connecting at the same time and figured they were getting worn out and due for replacement. Every single one of the new tablets gave us the same authentication error message. Only today did I realize that one of my co-workers(My boss) had enabled the band steering feature. As soon as I disabled it and the ap's finished rebooting, every single tablet jumped right onto the wifi. No pause, no delay. Instant connection. I can see how this feature can be useful but, I think there are some bugs to be worked out.
    FYI: There were only a handful of intermittent issues with our apple products.

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