Introducing CloudTrax 4: Here's what's new


CloudTrax 4 Network Overview

As part of our goal to make cloud-managed networking smarter, simpler and more powerful, we’ve built a brand new CloudTrax from the ground up.  

The previous version of CloudTrax (we call it CT3) is starting to show its age, with some components going back nearly as far as our initial launch in 2007. To better support how people are using CloudTrax today, and put in place a foundation for where CloudTrax is going in the future, we decided to start fresh.

Going forward, CloudTrax 4 will enable us to roll out new features faster, increase performance, support multiple languages, and make it easier for partners to integrate or build custom solutions.

Here’s a peek at what’s new.


1. Four SSIDs, any way you want

We’ve added two more SSIDs and made them more flexible than ever. Create multiple public or private networks; turn on and off client isolation and custom DNS per SSID; and use Facebook, splash pages, RADIUS and external captive portals wherever you like. Bridge a single SSID to your LAN automatically, or bridge a many as you want using VLANs and retain all captive portal functionality. Configure > SSID 1-4. (Requires 5xx or later firmware.)

Four SSIDs

2. Automatic channel configuration

Don't worry about trying to figure out what channels to use for your access points: use the new Auto Channel feature to have CloudTrax do the work for you. The network will perform a full spectrum scan from each access point once per day, then determine the optimal channel settings for all gateways and repeaters to minimize interference. Configure > Radio. (Requires 5xx or later firmware.)

Auto channel 

3. Maintenance window

Eliminate maintenance-related network disruptions during critical hours by selecting the days and time period for CloudTrax to perform network upgrades and auto channel configuration. Configure > Maintenance. (Requires 5xx or later firmware.)

 Maintenance window

4. View and act

Take direct action on your clients, access points and vouchers in the new Manage section, where we've combined editing and viewing functionality. There's no need to navigate to an edit-only section, or hunt for specific access points on a map. Delete, edit, block or reboot individual items, or use the checkboxes to perform actions on multiple items at once.  Manage > Access Points / Clients / Vouchers

Access point dropdown 

5. Find networks—and problems—quickly

With the new network dropdown, you can quickly filter your network list to jump to any network. You’ll also see the number of access points down, as a percentage of the total, so you know where to start troubleshooting. It's always handy at the top of every page. 

Network Dropdown

6. See your network at a glance

The new Network Overview page brings the highlights of your top applications,* clients,* devices and access points into a single screen. Manage > Network Overview. (*Requires 5xx or later firmware.)

Network overview

7. New splash page editor and authentication methods

CloudTrax 4 has a modern splash page editor that allows you to preview what your splash page will look like on laptops, tablets and phones.

We’ve also added support for external RADIUS services* and externally hosted splash pages,* so you can integrate with dozens of popular services or build your own. The CloudTrax 4 RADIUS implementation is a full replacement for CoovaChilli. Configure > SSID 1-4. (*Requires 5xx or later firmware.)

Splash page editor

8. Improved voucher management

The Lobby Assistant and regular logins now have the same permissions to create one or many vouchers. Reprint vouchers after they have been created, and bulk renew or delete existing vouchers. You can also export vouchers to CSV or XML. Manage > Vouchers. 


9. Rename clients

Edit the name of any client device for clearer, more meaningful names. Less "android-e901aa14bbc094d9" and more "CEO's Android Phone" Manage > Clients. 



How to upgrade

CloudTrax 4 is now in production for all networks. 

To access all features, you may be required to upgrade to 5xx or later firmware on the Configure > Maintenance page. The firmware upgrade can take 30 to 60 minutes to complete. 

We'd love to hear what you think. Comment on the article below or send feedback to 

Have more questions? Submit a request


  • Avatar
    John Ramshur

    Great work guys. You added some needed features.

    I would love to see logs from greater than one month. Perhaps, let us send all data to a syslog server for custom analysis and/or long term logs.

  • Avatar
    Bryan Patterson

    Thanks John! We're working on new ways to export the data so stay tuned as we improve Cloudtrax even more.

  • Avatar

    Sounds and looks great. Running FW: fw-ng-r583 batman-adv. Can I just upgrade via CloudTrax and will all my setting be kept so the network will carry on a reliably as normal. Then I can add SSID's if I want? Or do I upgrade then have to reconfigure things?

    Like the client Name, wish Google would make it as easy on Android :)
    Love the idea of 4 SSID and being able to set them to private and bridge where necessary. Thanks

  • Avatar
    Ryan Detwiller

    Yes, you can upgrade to CT4 and all of your settings will stay in place - no configuration required.

  • Avatar

    Do you know when embedding snippets on external sites will be enabled again?

  • Avatar
    paul dallaire

    Thank you for all the hard work :) looks great..

  • Avatar
    Ryan Detwiller

    @Anthony we'll have news on that soon.

  • Avatar
    John L

    Wow love the new features, especially multiple SSIDs and support for externally hosted Splash pages, Automatic Channel Selection and Maintenance window. All really important.

    Do you have Band Steering on the roadmap?

    Thank you for the work you are putting in to improve make your service super smicko really love the features in this update and can't wait to put them into production over the coming months.

  • Avatar
    Bryan Patterson

    @John We will have band steering included in a firmware update coming soon.

  • Avatar
    Denis Tiri

    When changing network to CloudTrax 4, it still states that it is a beta?
    "CloudTrax 4 is in beta. While we believe that it is ready for most customers to use, you may encounter minor problems or functionality that is not yet available."

    I'm guessing cloudtrax 4 is now officially released and this warning is outdated?

    Also: in the future, will there be a feature to use scheduling?
    (for instance, Wi-Fi only available during business hours)

  • Avatar
    Bryan Patterson

    @Denis - Cloudtrax 4 is in public beta but we are confident that it can be used without issue on most networks. If you notice any problems just let us know and we should be able to quickly publish a fix.

    Wifi scheduling is on our list of future features but we don't have any specific timeline for it yet.

  • Avatar

    I will be upgrading this weekend. Can you tell me how long it takes to upgrade to Cloudtrax 4? Also, I second wi-fi scheduling and if possible, that it would be independent for each node.
    Love the products and service!

  • Avatar
    Bryan Patterson

    @Rich The upgrade to CT4 just takes a couple of clicks and there is very minimal downtime.
    Once you've upgraded the nodes on your network will go down for about 30 seconds while they receive and process a new configuration.

  • Avatar
    Lennart Einarsson

    I dunno if I’m out on deep water but it seems like all of the nodes are mores table with CloudTrax 4, if so, that’s really good. I was really surprised when I tested the splash page editor, it was really fast!
    Good work, I like it.

  • Avatar
    Mike Treen

    Great features! Do you have a release schedule on network maps?

  • Avatar
    Bryan Patterson

    Mike - We don't have any public release schedule but it is in the works.

  • Avatar
    Erik P.

    We're no longer in beta.

    @Mike: the network diagram feature has been released.

Powered by Zendesk