We're updating all CloudTrax dashboards

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Over the next two weeks, we’ll be upgrading all accounts to the latest version of the CloudTrax dashboard. We’ve had the new version available for a few months and thousands of customers have already upgraded. Now that it’s been well tested, we’re moving all accounts to the new. 

The new dashboard has all the same functionality of the old. We’ve made a number of improvements, but the overall look and feel will be very familiar. Here are some highlights:

Interactive histogram

You can now change the reporting period of the charts and hover over them for accurate information. Any client you select will display their traffic over the histogram.

 

Show/hide columns

Use the plus/minus button to customize the display of columns. It’ll remember your selection the next time you login. This replaces the “More Node Details” popup.

 

Filter tables

Want to see a list of clients on a certain access point? Or all repeaters connected to a certain gateway? Just type in the filter and it’ll drill down to what you need.

 

Export users, access points and more

Scroll to the bottom of almost any table and export the data in csv or xml format.

 

Floor plan overlays

Improved node placement and sizing on the map with support for multiple network map overlays for multi-story or campus installations.

 

Integrated help center search

We've embedded a search button for the help center right in the dashboard, so it's easier to find information and get in touch with us when needed. 

 

Embed view pages on external sites

If you’re working with clients, you may want to give them access to their network status without admin rights. You have always been able to do this by enabling “Limited View” in CloudTrax, but now there’s one more option: you can embed most content onto an external site like your customer portal. Check it out in the Advanced tab.

 

More to come...

We're looking forward to bringing you more updates by the end of the year, including a firmware update with Layer 7 application visibility and full tracking of clients on SSID #2.

 

Have more questions? Submit a request

Comments

  • Avatar
    Johan

    Excellent! We love all the new stuff you are doing!

  • Avatar
    Chad Monroe

    Awesome work guys, the new dashboard is great!

  • Avatar
    Lennart Einarsson

    Best of it all, level 7, I can't nearly wait. :-)

  • Avatar
    Michael Seelig

    Great work! You can be proud!

  • Avatar
    Steve Pierce

    This is good news. Been using the beta version for some time and it works well. I do hope that managing nodes in list form rather than on a map is coming and getting email updates when nodes come back on is desperately needed as well.

  • Avatar
    Ryan Detwiller

    Thanks for the feedback Steve! More on the way...

  • Avatar
    Gautam Das

    Excellent job. Absolutely love the new Cloudtrax dashboard.

  • Avatar
    Chris Coho

    Any chance we will eventually be able to see both of the SSID 1 and 2 clients in the dashboard? I believe at this point if you click on Clients it still only shows for the public SSID. Otherwise love the update

  • Avatar
    Ryan Detwiller

    Yes, Chris - that's coming with a firmware update scheduled by the end of this year.

  • Avatar
    Chris Coho

    Thanks for the quick reply, that is excellent news! I also just noticed the added feature to allow the networks to remain up during an internet outage, that was another wishlist item for me that has been added. Thanks!

  • Avatar
    L Draves

    You guys have been awesome to work with. I can't believe the value we get for the money. My small school (and small school budget) would never have been able to afford this level of service using another company.

  • Avatar
    Trevor Beahm

    Great work Guys! Is there a way to view web address of where users visit or at least the first page they visit after leaving the splash page?

  • Avatar
    Ryan Detwiller

    @Trevor - not with our system, but you can use a service like OpenDNS to track that. After signing up with them, enter their DNS server in our Alternate DNS field and you should be set.

  • Avatar
    Chris Coho

    Just curious when we would see the update that shows ALL clients in the dashboard, not just SSID1 clients, is there an updated ETA for this (not looking for a promise, just an idea). I know previously it was expected for end of 2014. Again, not looking to hold you guys to anything, just curious as that is a feature we could really really use.

  • Avatar
    Ryan Detwiller

    @Chris: You can get the new firmware by sending a support request to support@open-mesh.com. We're working hard to make it available to everyone in the next few weeks.

  • Avatar
    Steve Pierce

    Is there a fix for the older OM2P nodes that have less memory or will they not be able to be updated to 5.xx?

  • Avatar
    Ryan Detwiller

    @Steve: There's no immediate fix. We've been able to get the memory usage lower but still not low enough to run reliably with 32 MB memory. Still working on it!

  • Avatar
    Cathal Hanratty

    Is there a way to set the dates for usage. I just see Last day, last week, last month. But I want to actually be able to pick my own dates here to see the usage.
    Is thsi possible or will it be in the future.
    Thanks

  • Avatar
    Cathal Hanratty

    """Thanks for the quick reply, that is excellent news! I also just noticed the added feature to allow the networks to remain up during an internet outage, that was another wishlist item for me that has been added. Thanks! """

    I also cant see this anywhere on my setup. where is thsi located. thanks

  • Avatar
    Bryan Patterson

    @ Cathal - at this time you can't specify a date range for usage stats. I'll forward that as a feature request for a future Cloudtrax update.

    You can keep your SSIDs up during an internet outage by disabling the Internet Check option under Configure->Radio but that is not recommended if you're using mesh repeaters. See this article for more info: https://help.cloudtrax.com/hc/en-us/articles/201967334-What-is-Disable-Internet-Check-

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