Check-in & Configuration
Access Points connect to CloudTrax using the following (HTTPS - port 443):
Switches connect to CloudTrax using the following (HTTPS - port 443):
Legacy APs (4xx and earlier) utilize a different check-in service (HTTP - port 80):
Note: There are a number of servers powering the dashboard with various IP addresses behind a load balancer. Configure your firewall with the DNS name (if possible) because the resolved IP addresses can change any time.
Access points can use an always-on background connection to receive reconfiguration events more quickly. To do this, they need access to the following server(HTTP - Port 80):
Over-the-air firmware upgrades and packages require that your AP/Switch be able to connect to our file server (HTTP - port 80 and HTTPS - port 443):
- dev.cloudtrax.com & files.cloudtrax.com
Again, the resolving IP addresses might change.
To debug hard-to-track problems right in your network, our access points are equipped with a tunnel software allowing technical support to connect via SSH (TCP - port 18991):
For denying the access points to establish this connection back to us, it suffices to block access to vpn.cloudtrax.com (fixed IP).