My network shows "Cloudtrax" and "Cloudtrax Secure"

Follow

If your nodes broadcast the default (open-mesh) SSID (or other settings seem out-of-sync), you can force the dashboard to re-sync all nodes by clicking the "update network settings" button on the Edit page of the dashboard.

Normally, the dashboard sends changes to nodes only when you change settings on the dashboard. Clicking this button will force the dashboard to resend the settings to all nodes at their next checkin (every 5 minutes).

Typically, the only time problems occur is when you manually reflash nodes on an existing network. The dashboard won't know about this reflash (it does know about over-the-air upgrades) so clicking "update network settings" will force the settings onto your nodes.

Keep in mind that if your nodes are NOT checking-in, they have no way to determine the correct settings for your network, and will not update their network names. Assure that the 12 digit MAC ID of the node has been entered correctly into Cloudtrax, and that the node is receiving a DHCP IP address and Internet connection from an upstream router/server. 

Have more questions? Submit a request

Comments

Powered by Zendesk