A CloudTrax account is a group of network groups, networks and associated users. Previously, your email address could only be linked to a single account. We have added the ability to link multiple accounts to a single email address.
Before linking accounts, please ensure you've reviewed the Overview and Structure of the New User Management System.
Note: Users linked to multiple accounts cannot login via the CloudTrax mobile app at this time.
How to Link Accounts
There are two ways to link accounts:
1. Add a new account from "My Settings"
Once created, you will see the "Account" drop down added to your CloudTrax banner.
2. Be added as a user to an existing account
Have an account admin, of the account you want to be added to, navigate to the "Users" page
Once added, you will receive a confirmation email and the account will be added to your account drop down.