Linked User Management Accounts

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NOTE: Before linking accounts, please make sure you understand our User Management system

Overview and Structure of the New User Management System

Note: Users with multiple accounts cannot login via the mobile app at this time.

A CloudTrax account is a group of network groups, networks and associated users. Previously, your email address could only be linked to a single account. We have added the ability to link multiple accounts to a single email address.

There are two ways to link accounts:

1. Add a new account from "My Settings"

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Once created, you will see the "Account" drop down added to your CloudTrax banner.

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2. Be added as a user to an existing account

Have an account admin, of the account you want to be added to, navigate to the "Users" page

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Once added, you will receive a confirmation email and the account will be added to your account drop down.

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