Why is my A40 or A60 access point flashing yellow?

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An A-Series access point flashing yellow indicates it is not paired with a CloudTrax network. Check your CloudTrax network to verify the access point is not asking to be "re-paired" with the network.

If the access point is not asking to be re-paired, please double check the MAC address of the access point and ensure it was entered into CloudTrax correctly.

If the MAC address is correct, please try a pinhole reset or re-flash the firmware.

If you've tried all of the above, and the access point continues to flash yellow please open a ticket with support.

 

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